What is the refund policy?

Once the payment for your evaluation plan is officially confirmed, you will receive an email containing the login details to access your evaluation. It's important to note that once this information is sent to you, the sale will be considered final, and no refunds will be issued.

However, in certain exceptional cases, if you inform us early on and no trades have been executed on the account, we are willing to work with you and consider providing a refund. For assistance in such scenarios, you can contact our live support, and we will make every effort to address your situation on an individual basis.

Please be aware that clients who improperly dispute charges will be subject to legal action, and they will also be banned from accessing our platform. It's essential to understand that for our 1-Step Evaluation, traders are compensated solely based on their performance during the Prime Funded Trader stage. By proceeding to trade with our firm, you are acknowledging and accepting this refund policy.