General Terms and Conditions

1.1. These GTC govern your ("you", "your", or the "Customer") rights and obligations in connection with the use of the Services provided by Prime Training Institute FZ-LLC ("we", "our", or the "Provider").

1.2. By registering on the Website or, where registration is not required, not later than by your first use of the Services, you are entering into a contract with the Provider, the subject of which is the provision of the Services of your choice. The GTC form an integral part of such a contract and, by executing the contract with the Provider, you express your agreement to these GTC.

1.3. The Services are only intended for persons over the age of 18 residing in the country for which the Services are available. By registering on the Website, you confirm that you are over 18 years of age. If you are under 18 years of age, you may not use the Services.

1.4. The Services consist of the provision of tools for simulated foreign exchange trading on the FOREX market or trading with other instruments on other financial markets, provision of analytical tools, training and educational materials, and other ancillary services. You acknowledge that any trading that you perform through the Services is not real. You also acknowledge that the funds provided to you for demo trading are fictitious and that you have no right to possess those fictitious funds beyond the scope of their use within the Services.

1.5. None of the services provided to you by the provider can be considered investment services in accordance with applicable laws. The provider does not give or provide to you any guidance, instructions, or information about how or in which manner you should perform transactions when using the services or otherwise. None of the services constitute investment advice or recommendations.

1.6. Your personal data is processed in accordance with the Privacy Policy.

2.1. You can order the Services through the Website by completing the appropriate registration or order form. After registration, we will email you the login details for the Client Section and/or Trading Platform and allow you to access them.

2.2. The Services include, among other things, the Free Trial, Prime Funding Trading Challenge, and Verification products; these products may differ in the scope of the Services provided.

2.3. All data that you provide to us through the registration or order form, the Client Section, or otherwise must be complete, true, and up-to-date. You must immediately notify us of any change in your data or update the data in your Client Section.

2.6. The fee is paid for allowing you to access the Prime Funding Trading Challenge, or the Services provided under the Prime Funding Trading Challenge. The Customer is not entitled to a refund of the fee, for example, if the Customer cancels the Customer's Client Section, if the Customer terminates the use of the Services prematurely, fails to meet the conditions of the Prime Funding Trading Challenge or the Verification, or violates these GTC.

2.7. If the Customer lodges an unjustifiable complaint regarding the paid fee or disputes the paid fee with the Customer's bank or payment service provider (e.g. through chargeback services), the Provider is entitled, at its own discretion, to stop providing to the Customer any services and refuse any future provision of any services.

3.1. The amounts of fees for the Prime Funding Trading Challenge options are in euros. The fee can also be paid in other currencies that are listed on the Website.

3.2. Service charges are inclusive of all taxes. If the Customer is an entrepreneur (trader), he is obliged to fulfill all his tax obligations in connection with the use of our Services in accordance with applicable law.

3.3. You can pay the fee for the selected option of the Prime Funding Trading Challenge by a payment card, via a bank transfer, or using other means of payment that the Provider currently offers on the Website.

3.4. The fee is considered paid when its full amount is credited to the Provider's account. If you do not pay the amount on time, the Provider is entitled to cancel your order. Customer bears all fees charged by the selected payment service provider.

4.1. Only one Client Section is permitted per Customer and all of the Customer's Services must be maintained in the Client Section.

4.2. The total number of Prime Funding Trading Challenges and Verifications per one Client Section may be limited depending on the total sum of the initial capital amounts of the products ordered by the Customer.

4.3. Access to the Client Section and Trading Platform is protected by login data, which the Customer may not make available or share with any third party. The Customer is responsible for all activities that are performed through the Customer's Client Section or Trading Platform.

4.4. The Customer acknowledges that the Services may not be available around the clock, particularly with respect to maintenance, upgrades, or any other reasons.

4.5. The Customer may at any time request the cancellation of the Client Section by sending an e-mail to [email protected]. In such a case, the Customer is not entitled to any refund of the fees already paid.

5.1. During the demo trading on the Trading Platform, you may perform any transactions, unless these constitute forbidden trading strategies or practices within the meaning of clause 5.4. You also agree to follow good market standard rules and practices for trading on financial markets.

5.2. You acknowledge that the Provider has access to information about the demo trades that you perform on the Trading Platform.

5.3. The Provider bears no responsibility for the information displayed on the Trading Platform, nor for any interruption of, or delay or inaccuracy in the market information displayed through your Client Section.

5.4.1. During the demo trading, it is prohibited to:

• Knowingly or unknowingly use trading strategies that exploit errors in the services such as errors in display of prices or delay in their update;
• Perform trades using an external or slow data feed;
• Perform, alone or in concert with any other persons, trades or combinations of trades the purpose of which is to manipulate trading;
• Perform trades in contradiction with the terms and conditions of the provider and the trading platform;
• Use any software, artificial intelligence, ultra-high speed, or mass data entry which might manipulate, abuse, or give you an unfair advantage when using our systems or services;
• Otherwise perform trades in contradiction with how trading is actually performed in the Forex market or in any other financial market.

5.4.2. Furthermore, Customer shall not exploit the Services by performing trades without applying market standard risk management rules for trading on financial markets.

The Provider reserves the right to determine, at its own discretion, whether certain trades, practices, strategies or situations are Forbidden Trading Practices.

5.5. If the Customer engages in any of the Forbidden Trading Practices, the Provider may consider it as a failure to meet the conditions of the particular Prime Funding Trading Challenge, remove the violating transactions, or immediately cancel all Services provided to the Customer.

6.1. After paying the fee for the selected option, the Customer will receive the relevant login data for the Trading Platform. The Customer activates the Prime Funding Trading Challenge by opening the first demo trade in the Trading Platform.

6.2. In order to meet the conditions of the Prime Funding Trading Challenge, the Customer must fulfill all required parameters including minimum trading days, daily loss limits, maximum loss limits, and profit targets as specified for the selected option.

6.3. If the Customer has met all conditions and has not violated these GTC, the Provider will evaluate the Prime Funding Trading Challenge as successful and will make the Verification available to the Customer free of charge.

6.7. If during the Prime Funding Trading Challenge the Customer does not comply with the conditions, the Challenge will be evaluated as unsuccessful and the Customer will not be allowed access to the subsequent Verification. In such cases, the Customer's account and Services will be cancelled without refund of fees already paid.

If the Customer is successful in both the Challenge and Verification, the Customer may be offered a contract by a third-party company, in its sole discretion to participate in the Prime Funding Trader Program. The terms, conditions, and agreement between the Customer and a third-party company are strictly between the Customer and the third-party company. Prime Training Institute, Prime Funding is in no way involved with the Prime Funding Trader Program agreement — or lack thereof — executed between the third-party company and the Customer.

8.1. The Website and all Services, including the Client Section, their appearance and all applications, data, information, multimedia elements are subject to legal protection pursuant to copyright laws and are the property of the Provider or the Provider's licensors.

8.5. When accessing the Services and other Content, the following is prohibited:

• Use any tools that may adversely affect the operation of the Website and Services;
• Circumvent geographical restrictions or any other technical restrictions;
• Make copies or back-ups of the Website and other Content;
• Reverse-engineer, decompile, disassemble or otherwise modify the Website;
• Sell, rent, lend, license, distribute, reproduce the Services or other Content;
• Use automated means to view, display or collect information;
• Use any other tools or means that could cause any damage to the Provider.

9.1. You acknowledge that the services and other content are provided "as is" with all their errors, defects and shortcomings, and that their use is at your sole responsibility and risk. To the maximum extent permitted by law, the provider disclaims any statutory, contractual, express and implied warranties of any kind.

9.2. To the extent permitted by the mandatory provisions of the applicable laws, the provider is not responsible for any harm, including any indirect, incidental, special, punitive or consequential damages.

9.3. The Provider reserves the right to modify, change, replace, add, or remove any elements and functions of the Services at any time without any compensation.

10.1. You acknowledge that all communication from the Provider or its partners in connection with the provision of Services will take place through the Client Section or your email address.

10.2. Our contact e-mail address is [email protected]

11.1. If the customer violates any provision of these GTC in a manner that may cause any harm to the provider, the provider may prevent the customer from ordering any other services and completely or partially restrict the customer's access to all or only some services, including access to the client section and trading platform, without any prior notice and without any compensation.

12.1. If you are a consumer, you have the right to withdraw from a contract without giving a reason within 14 days of its execution. Please note that if you start performing demo trades before the expiry of the specified time limit, you lose your right to withdraw from the contract.

12.2. Your withdrawal from the contract must be sent to our email address [email protected] within the specified time limit. We will confirm the receipt of the withdrawal to you in text form without undue delay.

13.1. If the Services do not correspond to what was agreed or have not been provided to you, you can exercise your rights from defective performance. You must notify us of the defect without undue delay to our email address.

13.2. We will try to resolve any complaint you may lodge as soon as possible (no later than within 30 calendar days).

14.1. The Provider reserves the right to change these GTC at any time with immediate effect for new customers and new orders of the Services placed by existing Customers. The Provider will notify existing Customers of the change to the GTC via the Client Section or by email.

15.1. It is our objective that our customers are satisfied with the Prime Funding services; therefore, if you have any complaints or suggestions, we will be happy to resolve them directly with you and you can contact us at [email protected].

16.1. Any legal relations established by these GTC or related to them, as well as any related non-contractual legal relations, shall be governed by the applicable laws. Any dispute that may arise in connection with these GTC will fall within the jurisdiction of the court having local jurisdiction according to the registered office of the Provider.

17.1. The Provider has not adopted any consumer codes of conduct.

17.2. These GTC constitute the complete terms and conditions agreed between you and the Provider and supersede all prior agreements relating to the subject matter of the GTC.

17.4. The Provider may assign any claim arising to the Provider from these GTC to a third party without your consent. The Customer is not authorized to transfer or assign the Customer's rights and obligations under these GTC.

18.1. For the purposes of the GTC, the following definitions shall have the following meanings:

• "Client Section" means the user interface located on the Website;
• "Content" means the Website and all Services, including the Client Section, their appearance and all applications, data, information, multimedia elements;
• "Customer" means the user of the Services;
• "Forbidden Trading Practices" means trading practices strictly forbidden while using our Services as detailed in Section 5.4;
• "GTC" means these General Terms and Conditions;
• "Provider" means the provider of certain Services;
• "Services" means the Provider's services as set out in clauses 1.1 and 1.4;
• "Trading Platform" means an electronic interface provided by a third party in which the Customer performs the demo trading;
• "Website" means the website www.prime-funding.com and its subdomains.